Clerk Typist, Dept. of Building and Safety
Tatia Wade is a clerk typist for the City's Dept. of Building and Safety. With 20 years on the job, she is very good at what she does.
Sure, Wade can type better than 90-words-per-minute when she last tested. And her big smile is always welcoming anyone who needs her help.
Accounting Clerk I, Office of Finance, City of Los Angeles
When Jeff Slottow heads in to work, he drops in from the rafters on a thin wire, then keys in a secret code to open a vault, all the while being careful not to trigger the most sophisticated alarm system in the world. Okay, maybe that was Tom Cruise in Mission: Impossible, but as an accounting professional working in the City's Dept. of Finance, Slottow does in fact operate a double-custody vault first thing every morning for the City of Los Angeles.
Customer Information Representative III, 311 Call Center, City of Los Angeles
As a 311 Call Center Representative for the City of Los Angeles, Tammy Garner witnesses firsthand how much impact a single phone call can have on making a person’s day run smoother. Her center takes non-emergency calls, but a downed tree limb or a blocked alley can put a kink in a huge, complex system. It’s her job to make sure those kinks get ironed out.