Member Profiles

Customer Information Representative III, 311 Call Center, City of Los Angeles

As a 311 Call Center Representative for the City of Los Angeles, Tammy Garner witnesses firsthand how much impact a single phone call can have on making a person’s day run smoother. Her center takes non-emergency calls, but a downed tree limb or a blocked alley can put a kink in a huge, complex system. It’s her job to make sure those kinks get ironed out.

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"What good is having the right to sit at a lunch counter if you can't afford to buy a hamburger?"

— Martin Luther King Jr.

Labor 411

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